Samsung Note 7 recalled over explosive batteries
Just two weeks after launching, Samsung is recalling its Galaxy Note 7 smartphones following reports in the U.S. and South Korea of the phone “exploding” during or after charging.
The phone is being pulled from shelves in 10 countries. Customers who purchased the new Note 7 will be able to swap it out for a replacement smartphone in about two weeks, says Samsung’s president of mobile business Koh Dong-jin.
The company has already confirmed 35 instances of the phone catching fire or exploding. Luckily, there have been no reported injuries so far.
Of the 2.5 million Note 7’s already sold around the world, Samsung estimates that about 1 in 42,000 units may have the faulty battery that is believed to be causing the explosions.
The tech giant says it will voluntarily replace all current Note 7 devices “over coming weeks” but has not yet announced the procedure for current owners. They are working with partners to devise a replacement plan.
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- Written by Jill Fowler